Last updated: 1 January 2026

Cookie Policy

This Cookie Policy explains how Lumosagencyen Pty Ltd uses cookies and similar technologies on lumosagencyen.com. It should be read together with our Privacy Policy.

1. What cookies are

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide reporting information.

2. Types of cookies we use

Strictly necessary cookies: required for core functionality such as page navigation, secure form submission, and remembering your cookie preferences. These cannot be disabled. Analytics cookies: anonymous statistics about how visitors use the site so we can improve it. Functionality cookies: remember your preferred language (English or Spanish). Marketing cookies: only if you accept them, used to measure the effectiveness of our communications.

3. Your choices

On your first visit you will see a cookie banner. You can accept all cookies or decline optional cookies. You can change your choice at any time by clearing your browser storage or by contacting us at support@lumosagencyen.com.

4. Third-party cookies

Where we use third-party tools (for example privacy-respecting analytics), those providers may set their own cookies under their own privacy policies. We only use providers that comply with the Australian Privacy Principles.

5. How long cookies stay

Session cookies are deleted when you close your browser. Persistent cookies stay for up to 12 months unless you delete them earlier.

6. Updates

If we add new cookies or change how existing cookies are used, we will update this page and the cookie banner.

7. Contact

Questions about this Cookie Policy can be sent to support@lumosagencyen.com.

Lumosagencyen

Lumosagencyen is an independent Australian financial literacy and social support advisory. We help individuals, families, and small businesses access the government payments, grants, and tax offsets they are legally entitled to.

Registered officeLevel 14, 60 Margaret Street, Sydney NSW 2000, Australia

support@lumosagencyen.com

+61 2 8005 4127

Monday to Friday, 9:00 – 18:00 AEST

Legal

ABN
87 654 321 098
ACN
654 321 098
Year of incorporation
2021
Jurisdiction
New South Wales, Commonwealth of Australia
Licence
Tax (financial) advice service registration TPB 26 014 783
ASIC registration
Registered Australian proprietary limited company

Lumosagencyen Pty Ltd does not represent the Australian Government or any of its agencies. Information provided is general in nature and does not constitute personal financial product advice.

© 2026 Lumosagencyen Pty Ltd. All rights reserved.

We use cookies

We use strictly necessary cookies to make this site work and optional analytics cookies to improve it. You can accept or decline at any time. See our Cookie Policy for details. Cookie Policy